By using the Alphabetical index, the Taxonomic index or the Search on strains data, mark the strain(s) you need, and click "Add to Cart" button. If for one species, there are several strains, check the details of each of them to make your selection (axenic, already referenced in published papers, original locality…). Check also the remarks regarding the strain behavior during transportation. In case of species that are fragile or does not behave well under transportation stresses (full darkness, shocks, temperature shifts) it might be difficult to get the strain in healthy condition.
Once you have selected the strain(s) you wish, clik "Add to Cart" and follow the instructions for ordering (you will have to fill an ordering form in double and send them by post to our collection).
There are several possibilities to explain why you cannot find a species name:
In all cases, you can contact us by email to make sure of the present status of the strain you are looking for.
This form is available from our website. Please download it, print it in double, fill it and after hand signature, send us the two series of the form by post office. Order from homepage with cart allows us to get your request; but due to administrative constraints we need hard papers with hand signature in double to be able to send you the strain(s).
We are very sorry but we cannot accept PDF or scanned ordering form. We absolutely need “hard paper with original hand signature” prepared in double to be able to complete your order and send you the strain(s).
Make sure to send us the forms quickly to avoid extra delay in the shipping of your order; and thank you for your cooperation.
Yes, we can give you an estimation of the fee, please contact us by email. Also, from our homepage, you can check the price for one culture and approximate price for the shipping according to the service used and destination.
There are several factors about the delay for delivery:
If you wish a specific timing of delivery, please contact us by email.
In all cases, at the time we send the parcel to you, we will send you a message with the shipping date and the parcel track system if available.
Yes, as soon as your parcel is sent we contact you by email with the parcel shipping date and its tracking number.
If you can have a direct contact with the customs services, please, inform them that the parcel contains pure microalgal strain which is harmless
We are sorry but we cannot accept credit card payment.
The only payment procedure available is a bank transfer (all references are quoted in our homepage) and the payment has to be done in Japanese Yens, no any other currency.
Yes, once you have proceeded to the bank transfer, send us an email. We will make sure that the payment is fulfilled and send you a confirmation email.
Please contact us by e-mail.
Note that if your order is dispatched into several parcels, the invoice will be placed in the last sent parcel only.
Deposition of a strain is free of charge. However, you should cover the shipping fee to send us your strain.
Please, don’t send your culture at the time to send the deposition forms. Indeed, we first have to examine your case and make sure that we can accept your culture. It is only once you will receive the agreement for deposition, that you can send us your culture.
Yes, we accept type specimen deposition after examination of each specific case. Please, contact us by email.